Privacy Policy
We handle the information you share with the same attention we bring to our business relationships.
Effective October 23, 2026
Who we are
XJCSERV LIMITED is a Hong Kong based trading company. This policy explains how we handle personal information connected with this website and inquiries about our business.
Information you choose to share
When you contact us, you may provide your name, company, email address, product requirements, delivery information, and other details relevant to your inquiry. Please share only the information needed for the business discussion and avoid including sensitive personal information.
The website inquiry form prepares a message in your own email application. Your inquiry reaches us when you send that email. We do not receive a form entry simply because you type into the fields or prepare the message.
How we use your information
We use information you provide to:
- Respond to inquiries and understand your sourcing requirements.
- Discuss products, availability, specifications, and commercial arrangements.
- Manage business correspondence and agreed transactions.
- Maintain appropriate records and meet applicable legal obligations.
We do not sell personal information or use inquiry details for unrelated advertising.
Website access and cookies
This website does not use advertising cookies or behavioral tracking. Basic technical information, such as an IP address, browser details, and access time, may be processed by hosting infrastructure to deliver the website, maintain security, and identify operational problems.
Our typeface and website code are served as website assets. No account registration is required to browse our business information.
When information may be shared
Where needed to respond to an inquiry or carry out an agreed transaction, relevant information may be shared with service providers or business counterparties involved in communications, sourcing, documentation, or delivery. We limit what we share to what is relevant for that purpose. Information may also be disclosed where required by applicable law.
International correspondence and transactions may involve information being handled outside Hong Kong. We consider the purpose and appropriate handling of information before making such disclosures.
Retention and security
We retain business correspondence and related records for as long as reasonably needed for the relationship, transaction, recordkeeping, or applicable legal obligations. We take reasonable organizational and technical measures to protect personal information. Please avoid sending sensitive information by ordinary email.
Your information and choices
You may contact us to request access to or correction of personal information we hold about you, ask about its use, or request deletion where appropriate. We may need to verify your identity and consider any recordkeeping obligations before completing a request.
For privacy questions or requests, email support@xjcserv.com.
Contact XJCSERV LIMITED
Email: xjcserv@xjcserv.com
Support: support@xjcserv.com
2-4 SHEUNG HEI STREET,
SAN PO KONG, HONG KONG
Policy updates
We may update this policy when our practices or requirements change. The effective date above identifies the current version.